Refund policy
Return & Refund Policy
We want you to be satisfied with vour purchase from GURIA CART. If there is a problem with your order, please contact us within 30 days of receiving it.
Damaged, Defective, or Incorrect Items: If your item arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible. We may ask you to provide photos or other information so we can review the issue. If approved, we will offer a replacement or refund at no additional cost
Returns
To request a return, please contact us before sending any item back. Returns sent without prior approval may not be accepted. Items must be unused and in their original condition and packaging.
Return instructions and the appropriate return address will be provided after your return request is approved. Please do not send products to the address shown on our website unless we specifically instruct you to do so.
Change of Mind
If you wish to return an item because you changed your mind, please contact us within 30 days of delivery. Customers may be responsible for return shipping costs unless the item was damaged, defective, or incorrect
Refunds
Once your refund is approved, it will be issued to your original payment method. Please allow additional time for your bank or credit card company to process and post the refund
Cancellations
If you need to cancel or change an order contact us as soon as possible. We cannot quarantee cancellation once an order has been processed or shipped,.
Contact Us
For return or refund questions, please contact us through the Contact Us page on our website.